Stay well away them.
Let this be a warning to others. This site will not remind you when the renewal is coming up and will continue to charge you card the full fee! Trying to navigate the site to cancel your subscription or stop the auto renewal is almost impossible (broken pages everywhere) and finding the customer care contact form is pointless as they don’t even read your email and just send cloned responses. Even after informing them you wish to cancel they still take your money, the only way to stop them is to cancel your card and even if you do this they send you emails stating OUTSTANDING payment is due. Their website seems to be designed to make it impossible for people to get out of once they’re in. Stay well away them.
Ridiculously inappopriate
My matches on this site were ridiculously inappopriate, they totally ignored my search criteria. Lots of profiles were outdated ( they never write you back), and I can see why – they make it confusing to cancel, so people choose not to get involved in this challenge and they don’t delete their profiles.
Absolutely terrible
Absolutely terrible……firstly I had no idea the 6 months fees would be taken up front instead of monthly……then to find no matter what search priorities I enter I still receive daily ‘matches’ that have no bearing on my chosen search criteria 😏. Do not join I really wish I had seen these other reviews before
Don't bother wasting your money
Don’t bother wasting your money on this site, you are better off looking for potential matches on popular sites. I made the mistake of trying something different due to my age but that was a big mistake and a waste of over $100. There are very, very few singles. I have a graduate degree and asked for individuals with a similar education but that didn’t happen and still doesn’t. I am trying to be careful here and not be condescending to other people and their background. It’s not what I am looking for and am not happy with wasting money on a site that definitely has false advertising.
I've been trying to cancel my account
I’ve been trying to cancel my account and it won’t take my password, trying to reset it and it tells me it’s incorrect. The call center is supposedly temporaily closed down. I have a new debit card and credit card number so I’m sure. They won’t be will be able to charge my account.
Service is ten times worse
This company is nothing more than a common criminal taking your money. The site/app quality is $#*! and the service is ten times worse – if you can manage to get a hold of anyone.
Their customer service is poor
Too many people contacted me that live hours or states away despite the 30 mile radius I set. Their customer service is poor. No one called or emailed back when I expressed my concerns. They’ll take your money up front fro 3 months with no refunds possible, even after you are given a poor quality service. Don’t do it!
Finally gave up
The platform is inferior and feels very dated. On the app, the photos are cropped so you cannot see faces. There is no method for sorting, deleting matches. When you click on likes, the profile photo has no functionality so it’s impossible to see who liked you without looking that person up on the list of matches. Overall, a very frustrating experience – i do not have the patience to deal with it. I called the customer support number to try to get a refund and was on hold for 40 minutes. Finally gave up
They are all fake
Most of the “men” on here are false. I constantly get emails from this site that they are investigating someone or I am in contact and it is always I am not on this site alot send me your phone, number, I am writing for a friend, my membership is up tomorrow. They are all fake. It is a waste of your time and money
What a nightmare.
You can never reach them. You can’t report a sleazebag on their site, and that is ALL you will encounter. Their website states: “go here to report someone,” but will not route you. “Fill out this form” to complain, and no form pops up. I reported them to the FBI! They hook scammers up with victims and you pay $200 to be lied to non-stop. What a nightmare.
This is the worst experience
This is the worst experience I’ve ever had. Expensive no payment plan. Mostly far away from me. Waste of time.
What a complete waste of money!
I barely get to see pictures, either it doesn’t load or I only see tons of people without pictures. Sometimes I have to close and open the app multiple times in order to even get into my messages. It says it’s for people 30 and over, it’s more like 50 and over. What a complete waste of money! DONT WASTE YOUR TIME OR MONEY!